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Staircase to the beach from Round Hill hotel & Villas
Exterior view of Villa with a pool at Round Hill Hotel & Villas

Enjoy yourself again

Resort Policies

 

At Round Hill, luxury is the little personal touches, the customized service from the hearts of our caring staff, and the sense of true relaxation you are met with the moment you arrive.

Our Resort Policy is meant as an outline of some of the complimentary amenities and services you may enjoy, as well as the answers to frequently asked questions.

 

Exterior view of Villa with a pool at Round Hill Hotel & Villas

Enjoy yourself again

Everything You Need to Know

  • Guests enjoy a welcome cocktail upon arrival and nightly entertainment.
  • Complimentary use of Fitness Centre with instructor.
  • Jogging path with FitTrail exercise stations.
  • Use of all non-motorized water sports.
  • Supervised activities at the Pineapple Kids Club.
  • Formal Afternoon Tea served daily at the Cocktail Bar, featuring light snacks, tea and Blue Mountain Coffee.
  • Daily shuttle service to Tryall Golf Club. The shuttle is available for church service every Sunday morning. Other transfers and ground transportation are available through the resort's transportation service. Bell staff is happy to transport you around the property via golf carts.
  • Use of the Library and Business Centre, Internet Access:  Complimentary Wi-Fi available in all villas and guestrooms and select areas on property. A computer workstation with printer is available in the Library and our concierge will assist with airline ticket confirmation and printing of boarding passes.
  • As our Oceanfront Rooms & many of our Villas do not have televisions, guests may enjoy their favourite shows and sporting events in the comfortable Pineapple Room featuring all major US and UK networks.
  • Guests may access PressReader by downloading the PressReader app on their personal device or using the tablet that is provided in their room. This will allow guests to read over 7000 global newspapers and magazines.
  • iPod / iPhone docking stations in all accommodation.
  • In-room tablet
  • Guestrooms feature either a king-sized bed or 2 double beds. Some villa suites are equipped with 2 twin beds that can be made into a king-sized bed.
  • Round Hill is not an all-inclusive resort, however, various meal plans, including the Platinum Plan, are available upon request. Click here to learn more.
  • Guests in villas have the option of a full breakfast prepared each morning by their housekeeper, featuring time-honoured homemade recipes. A surcharge is applicable.
  • Check-in time 4:00 pm - checkout time 11:00am. We make every effort to accommodate early arrival and late departure requests, depending on availability.
  • All accommodation contain safes for storage of valuable items.
  • Ironing boards and irons are available in all guest rooms and cottage suites.

Visitors of our guests are welcome but must be announced at the Main Security Gate prior to arrival in order to gain entry onto the property.
Dress code: long trousers for gentlemen at dinner (except Mondays).
Cell phone coverage is available throughout the property.  Guests are advised to check with their carrier before arrival on the island to fully understand roaming and international fees.
Electricity: 110 volts, 50 cycle A/C
Laundry service is available for a fee.

  • A service charge of 15% is added to your bill and distributed amongst the entire staff.   You are welcome to provide additional gratuities at your discretion to staff who provides exceptional service.
  • A 3-night deposit is required at time of booking to confirm your reservation. Special advanced purchase rates require full prepayment at the time of reservation.
  • Full payment of the balance for your accommodation is due at check-in.
  • In order to avoid forfeiture of deposits, please note the following cancellation policies. (Does not apply to special advance purchase rates that require full prepayment and are non-refundable).

Christmas/New Year

  • December 18, 2021 to January 3, 2022
  • Cancellations made after October 31, 2021 will attract penalty of full stay.

Winter

  • January 4 - April 15, 2022
  • Cancellations made 30 days or less prior to arrival of guest will attract 3-night penalty.

Fall

  • November 1 - Dec 16, 2022
  • Cancellations made 30 days or less prior to arrival of guest will attract 3-night penalty.

Summer

  • April 16 to October 31, 2022
  • Cancellations made 14 days or less prior to arrival of guest will attract 1-night penalty.