Round Hill Hotel and Villas is delighted to welcome Conroy Thompson, JP to its Executive Team as Resident Manager. Conroy joins Round Hill with over 20 years of hospitality experience, serving in Sales and Marketing, Human Resources, Hotel Operations and Training and Development positions throughout his career.
In his new role, Conroy will oversee all aspects of training and development, as well as several operational areas. He will help ensure the resort maintains and improves upon its standards, quality, and service excellence.
“We are so excited for Conroy to join our Executive Team at Round Hill,” states Josef Forstmayr, Managing Director at Round Hill. “Conroy is an extremely talented individual, with invaluable experience at some of Jamaica’s most prestigious resorts. With the addition of Conroy's magic touch, we are looking forward to furthering the resort’s success."
A seasoned hospitality professional, most recently Conroy served as Training and Development Manager with Half Moon, Jamaica, where he was also responsible for Quality Management. He holds an MBA in General Management from the University of South Wales and a second MBA in Human Resource Management from Northern Caribbean University, where he is also an adjunct lecturer.
Throughout his career, Conroy has won multiple, prestigious hospitality awards. He was awarded JHTA’s Manager of the Year in 2018, as well as TPDCo’s Regional and National Champion for the Tourism Service Excellence Awards in 2018. He was also a 2020 inductee into the Governor General’s I Believe Initiative and recently was awarded the 2020 Governor General’s Achievement Award for the parish of St. James for Outstanding Accomplishment and Leadership.
Conroy is TPDCo. Certified in Personal and Professional Etiquette, TEAM Jamaica certified, a Certified Hospitality Trainer, and has an Expert Rating in Total Quality Management. He was commissioned as a Justice of the Peace in 2021.